Legal notice

Store Name: mrgo
Support Email: JonathanMendez1894@hotmail.com
Effective Date: 2026
This Legal Disclaimer applies to all access, browsing, transactions, product usage, and services provided by the mrgo Shopify store. By visiting our website and purchasing our small home goods and household accessories, you acknowledge and agree to all legal limitations, disclaimers, and liability terms stated below. This policy supplements our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy, forming the complete legal agreement between mrgo and all store users and customers.

1. General Legal Statement

mrgo is an independent online retail store specializing in small household products and home decorative accessories. All products sold on our platform are designed solely for personal, residential, and non-commercial use. We comply with applicable international cross-border e-commerce regulations, consumer protection laws, and online trading standards. All store services are limited to product sales, order fulfillment, logistics arrangement, and standard after-sales support. No implied legal obligations beyond the officially published store policies shall be binding on the store.

2. Product Information Disclaimer

We strive to ensure all product descriptions, sizes, material specifications, functional introductions, images, and display videos on our website are accurate and consistent with physical products. However, mrgo does not guarantee absolute zero errors or complete consistency in all displayed content.
  • Slight color differences, texture deviations, minor dimensional errors, or subtle pattern variations caused by shooting lighting, screen display differences, device calibration, and normal production batch updates do not constitute product defects, quality issues, or false advertising.
  • All product usage guides and installation instructions are for reference only. Customers shall operate, assemble, and use products in strict accordance with actual product manuals and local safety standards.
  • We reserve the right to optimize product materials, appearance details, and packaging designs without prior notice, provided that core product quality and main functions remain unchanged.

3. Third-Party Service Disclaimer

The operation of our store relies on trusted third-party service providers, including the Shopify platform, payment processors, international logistics carriers, and customs clearance services. mrgo has no control over the service stability, service quality, policy adjustments, and operational rules of third-party platforms.
We shall not be liable for any order delays, transaction failures, data exceptions, service interruptions, or economic losses caused by third-party service errors, system failures, policy changes, or service suspensions. All external links displayed on the store are for customer convenience only, and we do not undertake any guarantee responsibilities for third-party content and services.

4. Cross-Border & Customs Liability Disclaimer

All international cross-border orders are subject to the laws, regulations, customs inspection rules, and import policies of the destination country or region. Customers shall independently bear all legal risks and economic liabilities arising from non-compliance with local regulatory requirements.
  • All import duties, VAT, customs clearance fees, brokerage charges, and local handling fees are the sole responsibility of the customer.
  • Package detention, inspection delays, return, confiscation, or abandonment caused by local customs policies, customer declaration errors, or local import restrictions shall be borne entirely by the customer.
  • We are not responsible for any losses incurred by customers using purchased products for commercial resale, illegal usage, or activities that violate local laws and regulations.

5. Intellectual Property Protection

All intellectual property rights of the mrgo store are fully protected, including but not limited to website layout, original text content, product images, videos, logos, graphic designs, and copywriting. Without official written authorization from mrgo, any unauthorized copying, reproduction, modification, dissemination, commercial use, resale, and secondary creation are strictly prohibited.
We reserve the right to pursue legal liabilities and compensation for all intellectual property infringement behaviors in accordance with relevant international laws.

6. User Behavior Liability

All users and customers must use our website and purchased products legally and properly. mrgo shall not bear any liability for personal injury, property loss, or legal disputes caused by the following user behaviors:
  • Improper installation, incorrect operation, violent use, or private modification of products by customers.
  • Malicious refund applications, false complaints, fraudulent orders, and other improper behaviors that damage store legitimate rights and interests.
  • Publishing false, insulting, infringing, or illegal information in store comment sections, consultation messages, and other public areas.
  • Other illegal behaviors that violate international network rules and cross-border e-commerce regulations.

7. Technical & Security Disclaimer

We adopt industry-standard encryption technology, secure server storage, and strict access control measures to protect website operation and user data security. However, due to the inherent risks of the internet environment, we do not guarantee that the website will operate uninterrupted, be completely error-free, or be free from hacker attacks, virus intrusion, and system failures at all times.
We shall not be liable for data loss, transaction interruption, access failure, or economic losses caused by network failures, system maintenance, technical abnormalities, and other uncontrollable technical factors.

8. Force Majeure

mrgo shall not be responsible for unfulfilled service obligations, order delivery delays, or contract breaches caused by force majeure events, including but not limited to natural disasters, extreme weather, public health emergencies, war, national policy adjustments, international trade sanctions, and logistics system paralysis. All losses caused by force majeure events shall be borne by the user.

9. Policy Revision & Interpretation

mrgo reserves the final interpretation right of this Legal Disclaimer and all affiliated store policies. We have the right to update, revise, and adjust policy content at any time without prior notice. Revised terms take effect immediately after being published on the store policy page. Continued browsing, shopping, and use of store services after policy updates constitutes full acceptance of the latest terms.

10. Dispute Resolution

All transaction disputes and legal disputes arising from the use of our store services shall be resolved through friendly negotiation first. If negotiation fails, disputes shall be settled in accordance with applicable international e-commerce laws and local consumer protection laws.

11. Contact Information

If you have any questions, doubts, or legal consultation needs regarding this Legal Disclaimer, please contact our official customer support team:
Email: JonathanMendez1894@hotmail.com
Store Name: mrgo