Shipping policy

Shipping Policy

At Mrgo, we work to make your order experience simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our website.

Shipping Area

We currently ship orders throughout the United States, including Florida and other U.S. states and territories where our shipping carriers provide service.

Order Processing

Orders are processed after payment has been successfully confirmed. Please allow reasonable processing time before your order is shipped.

Processing and shipping times may vary depending on product availability, order volume, holidays, weather conditions, and other circumstances beyond our control.

Shipping Time

Once your order has been shipped, delivery times depend on the destination and the shipping carrier.

Estimated delivery times may vary by location and shipping service. The delivery date shown at checkout or provided in your shipping confirmation is an estimate and is not guaranteed.

Shipping Costs

Available shipping methods and shipping costs will be displayed at checkout before you complete your purchase.

Free shipping may be available for qualifying orders when stated on our website or at checkout.

Order Tracking

When your order has been shipped, we may provide a shipping confirmation email containing tracking information when tracking is available.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

Delivery Delays

Mrgo is not responsible for delays caused by shipping carriers, weather, natural disasters, customs processing, incorrect shipping information, or other circumstances beyond our reasonable control.

If your package is delayed, please check the tracking information and contact the shipping carrier for the latest delivery status. You may also contact us at pqsi6413@outlook.com for assistance.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please contact us as soon as possible if you notice an error in your shipping information. We will do our best to update the information before the order is shipped.

Once an order has been shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package appears to be lost, damaged, or delivered but cannot be located, please contact us at pqsi6413@outlook.com with your order number and relevant tracking information.

For damaged packages, we may request photos of the package and the damaged item so that we can review the issue and determine the appropriate solution.

If you have any questions about shipping or your order, please contact us at:

Mrgo

Email: pqsi6413@outlook.com